Need Help? Call 1-844-934-REAL (7325)

or email effect@realappeal.com

In this article:

    Update Your Settings

    Review the below steps to make updates to your information on the Settings page. From this page you can update your:

    • Contact information
    • Email address and password (credentials)
    • Preferences (how you would like Real Appeal to contact you)
    • Security question and answer

    From the Settings page you can update this information by clicking the Edit or Change link in any of the sections, typing in new information and then clicking Save.


    Contact

    In this section you can edit your name and mailing address:

    Email Address and Password (Credentials)

    In this section you can change the email address and password that you use to login to the site and app:


    Preferences

    Under this heading you can edit how you prefer to be contacted by Real Appeal. Choices include phone, email and/or SMS (text messaging).

    Note: If you want to be notified by an email or a text of your upcoming session or when your coach sends you a secure message in your Inbox, you must agree to be contacted by email and/or SMS.


    Security Question and Answer

    In this section you can update the security question and its answer that you will enter if you forget your password.

    To update this information, scroll down to Security Question and click Edit:

    From the drop-down menu, choose a new Security Question:

    Type your Security Answer then click Save:

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