Need Help? Call 1-844-934-REAL (7325)

or email effect@realappeal.com

In this article:

    Update Your Profile

    Review the below steps to make updates to your information on the Profile page. From this page you can:

    • Upload profile and progress pictures
    • Register your fitness device (Fitbit or Jawbone)
    • Run a system test


    Profile Picture

    This picture is your main profile photo:

    Please see the Upload a Photo article for detailed instructions.


    Progress Pictures

    These photos are only visible to you and your coach. To track your transformation we recommend uploading a Before photo. Each month our system will remind you to upload a Current photo.

    Please see the following articles for additional instructions and information:



    Register Your Fitness Device (Fitbit or Jawbone)

    Click Register and follow the steps to sync your fitness device. For detailed information on how to complete the registration, see the Register and Sync Your Fitbit or Jawbone article.


    Run a System Test

    From the Profile page you can run a system test to ensure that your browser and computer are ready to attend the live online sessions. To start a system test click the Run System Check link:

    Please see the System Test article for additional information. 

    If  you have any questions or need assistance, please give us a call or email us! We can be reached at effect@realappeal.com or at 1-844-934-REAL (7325) Monday through Friday between 4 am and 8 pm Pacific Time.  

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