Need Help? Call 1-844-934-REAL (7325)

or email effect@realappeal.com

In this article:

    Update Your Information

    Review the below steps to make updates to your Profile and Settings information.

    Settings

    From the Settings page you can update the following information by clicking the Edit or Change link and then click Save:

    Contact - Your name and mailing address:

    Credentials - Your email address and password that you use to login to the site and app:

    Preferences - How you prefer to be contacted by Real Appeal, choices are by phone and/or email:

    Security Question & Answer - The question and its answer that you will use if you forget your password.

    Profile

    From the Profile page you can upload a Profile Photo, Progress Photos and Register your Fitbit or Jawbone.

    Profile Picture - This picture is your main profile photo:

    Progress Pictures - These photos are only visible to you and your coach. To track your transformation we recommend uploading a Before photo. Each month our system will remind you to upload a Current photo

    Register Your Fitness Device (Fitbit or Jawbone) - Click on Register and follow the steps to sync your fitness device:

    If you have any questions or need assistance, please give us a call! We can be reached at 1-844-934-REAL (7325) Monday through Friday between 4 am to 8 pm Pacific Time.  

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